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Frequently Asked Questions (FAQ)

Q1: Who is the Partner?

Ans: Bagdoom.com is in a partnership with Grameenphone. Bagdoom.com is an online shopping stop where you can buy almost all kind of products both from local brands and global brands.

Q2: What is the offer?

Ans: Grameenphone STAR customers shall enjoy an additional 8% OFF on all products & accessories (except Heavy Appliance) when buying online at Bagdoom.com. Also, they will be able to grab additional 5% from Bagdoom Global as well.

Q3: Am I GP STAR?

Ans: You can easily find it out. Just dial *121*1*7*1# to know if you are a GP STAR user, or send STAR to 9000 (FREE).

Q3: Which channel shall be used for placing order?

Ans: Co-branded URL Link at www.bagdoom.com/gpstar shall be used for ordering and buying products.

Q5: What are the steps to follow while ordering?

Ans:

  • Visit www.bagdoom.com/gpstar
  • Create an account using GP STAR phone number
  • Choose products and add to shopping cart
  • Select Shipping Method
  • Select Payment Gateway (Debit/Credit Cards, Mobile Payments, Internet Banking or Cash) or Cash on Delivery
  • Send BAGDOOM1 to 9000 for Local Products or BAGDOOM2 to 9000 for Global Products to get Promo Code
  • Enter the promo code in the special code section before confirming the order to avail the discount
  • Check order confirmation email (if applicable)
  • For queries, call 09606771155 (09:00 am - 12:00 am, Everyday) or email to info@bagdoom.com

 Q6: How shall the customers receive the Promo/Discount Code?

Ans: Customers have to type BAGDOOM1 and send to 9000 (SMS Charge Free), if purchasing from Bagdoom.com. If customers are buying from Bagdoom Global, they have to type BAGDOOM2 and send to 9000 (SMS Charge Free). Discount Code shall be received from GP STAR in a reply SMS.

Q7: Is the Promo Code Case Sensitive?

Ans: Yes, the Promo Code is Case Sensitive.

Q8: Would the Promo Code be fixed?

Ans: The Promo Code can be changed subject to business needs.

Q9: Is it possible to trace any customers booking through Partnership Management Tool?

Ans: Yes. However, it requires Bagdoom support to get the discount value.

Q10: Can a customer use two promo codes while purchasing both global and local products from Bagdoom.com?

Ans: Yes, but in this case the customer will have to use separate carts, one for global products and the other for local products.

Q11: What are the Terms & Conditions?

Ans:

  • The promotion is non-transferable, non-cumulative and cannot be exchanged for cash or other products.
  • Customers will have to use separate carts for Global and local products to avail the discount.
  • Offers are applicable for ordering and buying any products from the partner portal www.bagdoom.com/gpstar
  • Payments can be made by (Debit/Credit Cards, Mobile Payments, Internet Banking or Cash) or Cash on Delivery.
  • The offer is valid till 31st August, 2018.
  • Customers get free delivery inside Dhaka on order over Tk. 1,000 for local & global. Delivery charge for Bagdoom Global’s product(s) will vary as per the weight of that product. Deliver charge inside Dhaka is Tk. 49 and outside Dhaka is Tk. 99.