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Software Support Engineer

Job Responsibilities :

Large-scale software maintenance & implementation of eCommerce application
Analysis and assistance in solving complex platform performance issues (front-end code analysis, back-end analysis, environment configuration, infrastructure architecture, etc.)
Ongoing co-operation with development team at all levels of coordination and quality assurance
Design and build an optimal integration layer with external systems and tools to support large-scale ecommerce: CRM, campaign management tool, ERP/SAP, payment gateways, and best practices in system integration and security
Address priority bug reports from our operation department Interact professionally with colleagues and end customers
Tactfully and diplomatically field questions you may consider inane from end customers
Buy time for questions you cannot answer while you pursue internal resources who can assist you in answering the questions

Experience:

Experience of software support, designing and developing in ecommerce application will get preferred. Also, qualified fresher may apply.

Additional Requirements :

Knowledge of PHP, MySQL, OOP, LAMP/LNMP Stacks, JavaScript and libraries ( jQuery/Angular), Bootstrap, HTML5, CSS3(SASS/LESS)
Experience and knowledge of processes/best practices in software development and maintenance (continuous integration, automated tests, etc.)
Industry experience or background in technical support
Ability to work with partial information, and good judgment on when to ask questions and when to run independently
Ability to juggle multiple shifting priorities for a variety of tasks from small tweaks to major projects that could take weeks
Experience in building/designing integration layers (SOAP, REST, SaaS, ESB, etc.) with external systems
Experience with Magneto 1/2 integration or CRM systems is a plus
Excellent customer service skills
Experience in Version Control System (Git/SVN)
Excellent written and oral communication skills in English; additional language skills preferable
Ability of analytical thinking
Highly developed interpersonal skills

Perks :

Android Software Developer

Job Responsibilities :

Implement new features and improvements in the Android Mobile Shopping Application
Work closely with QA, Design and Product Management to build the best possible UX for the platform.
Perform code reviews, write unit tests, and contribute to architectural planning and refactoring.
Prioritization of your own work with help from your manager.
Collaborate with backend and computer vision teams responsible for the services and APIs supporting the camera feature.
Optimize performance, adapt best practices and ensure security and quality.

Experience:

Additional Requirements :

Must have a strong knowledge to work on eCommerce Android Application.
Must have a strong knowledge of Android SDK, different versions of Android, how to deal with different screen sizes and applications with complex UI and Work robustly with Android UI design principles, patterns, and best practices.
Experience on the Entire App Life Cycle - Concept, Design, Build, Deploy, Test, Release to Play Store And Support.
Proven software development experience and solid understanding of the full mobile development life cycle.
Firebase implementation applicant will get more priority.
Collaborate with cross-functional teams to define, design, and ship new features.
Work with outside data sources, Restful APIs and JSON.
Experience with offline storage, threading, and performance tuning.
Familiarity with cloud message APIs and push notifications.
Experience in Git.
Strong ability to work multiple priorities.
Excellent communication skills.

Perks :

Deadline:

Executive, Customer Relationship Management (CRM)

Job Responsibilities :

Attend calls and look after prospective customer's inquiries over the phone, email.
Process customer orders to the next step.
Identify customer’s requirement.
Ensure positive customer experience
Give solution to customers complain.
Perform the monthly KPI.
Prompt respond to customer over the phone.
Prepare & provide time-based reports.

Educational Requirements:

Educational Requirements:

Additional Requirements:

Both males and females are allowed to apply
The applicant should be highly flexible with work timings
Excellent communication and listening skills
Self-motivated and willing to work for longer periods with flexible time tables
Confident to take challenge and fulfill KPI
Good computer and typing skills
Contact customers over the phone and create positive energy, helping to generate more leads from the customers who are called
Keep proper records of all customers and update customer database(s)
Reporting to Team Leader and being able to play as part of the team
Must have excellent phone manners, good voice and customer handling capacity, strong interpersonal skills and a lot of patience.
Must be proficient in Excel.

Perks:

Last Date :

Intern-Digital Marketing (Urgent Recruitment)

Job Responsibilities :

Assist in the formulation of strategies to build a lasting digital connection with consumers.
Plan and monitor the ongoing company presences on social media.
Prepare online newsletters and promotional emails and organize their distribution through various channels.
Collaborate with designers to improve user experience.
Acquire insight in online marketing trends and keep strategies up-to-date.
Maintain partnerships with media agencies and vendors.
Interact with customers and reply their all messages and queries through all social media.
Prepare email content and send regularly synchronized with ongoing campaign.

Requirements :

Fluent in English communication
appearing in the last semester or done with the undergrad (looking for internship)

Last Date :